Frequently Asked Questions

How is the building delivered?

The building is delivered in single panel sections, the number and size of panel are dependant on the type of building ordered. Buildings over 12ft in length are made in two or more separate panels. Please check with office at the time of ordering.

What do I need to do to take delivery only.

To be able to take delivery of your building, you need to ensure there is an area to stand the building . The unloading point should not be more than 50 meters from the base. Please Note: Due to Health and Safety our crew can not lift any sections over walls, roofs or fencing Or Carry Through your House

We recommend that panel sizes are checked to allow access through archways and doors.

When should I expect to hear about my delivery date?

Our office aim to contact you 24 - 48 hours with a delivery date, from receipt of order.

Can I request a particular date for delivery?

You can request a delivery date, these are only on request and can not be guaranteed

Can I change my delivery date?

Delivery dates can be changed by telephone, you must give least five working days notice. A charge will be added if a date is changed less than five days before delivery.

Can I request a certain time of delivery?

Our deliveries are classed as all day, between the hours of 8am to 5pm. However, our office staff can request that the driver contact you on the day of delivery to give you an estimated time of their arrival but this is a guide only as we cannot accommodate unforeseen circumstances due to traffic / delivery delays or what is more often the case Customers before you not being ready for their delivery - washing lines full of cloths ! or i am just taking the Kids to school , returning a hour later after having a good chat and a Coffee ! Get the idea ! .

Will the delivery crew need help?

Our delivery team normally consists of two people . No help is required.

Will the delivery crew take the building through the house?

No. Our delivery team are not insured to take any part of the building through the house. If in doubt ask the office.

What size lorry will my building be delivered on?

We operate 3.5t and 7.5t lorries, your building could arrive on any of these vehicles. You must inform the office of any access issues you for see at the point of ordering, so the necessary arrangements can be made.

Can we have a Saturday or Sunday delivery?

In most circumstances, we do not deliver at weekends. Unless you are Prepared to Pay Extra  This would normally be a Minimum of £50

Can the delivery be made to a different address?

We can deliver the shed to a different address to invoice, we will require both invoice address for payment and delivery address. This need to be in writing by post, fax or e-mail., we WILL NOT deliver unless we have this in writing and it has been confirmed back to you

Can the delivery crew take my old shed away?

YES - But at an EXTRA CHARGE , as we are a commercial operation we have to pay to Tip any waste , Prices Start from £45 upward depending on size of Building to remove .

This MUST be arranged with our Office BEFORE Delivery - not on the Day as a last minute thing .

Am I in the delivery area?

Most Areas in and around North Wales / Wirral and Cheshire are included in our Standard Area

Please check with the office for delivery area. 0151 709 0969

Erection of my building

If you chose our  erection service, where applicable and at the time of delivery,  If we are unable to erect your garden building due to Poor  access or base preparation - Not suitably solid and LEVEL the building will be delivered only. If Not Pre Paid for we WILL Require full payment in Cash - No Cheques will be accepted or the Building will be taken back to our Factory  If you require us to return to erect the building a minimum charge of £45.00 is payable in advance to our visit.

Please check the following to ensure that the garden building is delivered and erected with no problems.

1. Access from the lorry to the base must be clear, and no more than 50 meters, check for height restrictions including door heights, height of arches, top rails over gates, hanging baskets and washing lines. Also check for access to the base making sure that all garden furniture is moved, children toys, swing sets, slides and that pets are kept indoors. Also check that there is no sharp or narrow bends to carry sections round. Please note that due to health and safety our delivery crew are unable to lift panels over walls, garage roofs or fencing. Please let the office no if you foresee a problem. * Sheds 8ft and wider have an Apex Height of over 7'6" so will NEED at Least that Clear Height to get it in .

It WILL NOT fit through a Standard Door 

2. Working Area- The base must be clear of all overhanging branches or shrubs to at least 7’ high and the base should have the a decent  clearance all round for the delivery crew to erect the building and for future maintenances by your selves.

Please note that it is the customers responsibility to ensure all of the above requirements are met. Our delivery crew will not under any circumstance prepare any unsuitable base. They carry Digital Camera with them and will photo the area for our Records in case of any dispute. 

If in doubt ring the office immediately 0151 709 0969.

Preparation of base.

The base must be square, level and firm. We recommend that you have a slab base. We do recommend that some of our building have a full concrete base, please check with the office first before laying the concrete base.

Please note that unlevelled bases can cause the shed floors to move and bounce when walking across. All Our Sections are made in Jigs so we know they are Square  If re-delivery is re quired due to base not being prepared a minim charge of £45.00 is payable in advance to our visit.

Slab Base When laying slabs it is important to ensure that the slabs are laid on firm ground using sharp sand and a spirit level.

Our Subcontractors can quote for this work if required contact Office 0151 709 0969

Concrete Base. Please check with the office before starting a base.

General Questions

Will My Building Require Planning Permission?

If the building is to be used for employment or accommodation, planning permission is required. If you are unsure please check with your local council. Also there are size restrictions as to what size you can have before planning is required , but generally sheds up to 14 x 8 used as a Garden shed are usually ok providing your NOT in a Conservation Area as totally Separate Rules apply then.

Can I view your range of sheds?

We have a show Factory / Show Site at 43 Jamaica Street , Liverpool, l1 0AH with a full range of buildings including summerhouse, garages, large pent, large apex, log cabins, workshop and standard garden sheds.

Will My Shed Need Treating?

All building will Require Treatment at Some stage  but is better done when first delivered , this is clearly marked on our price list , so it gives you the option to treat your self

What deposit is required?

A deposit of 25% is required at the time of ordering. Only on Specials and Made to Measure sheds This can be paid by credit card, cheque or debit card. . Standard sheds can be paid either by Credit Card or Cheque in advance   Or Cash On Delivery

When is the balance required?

The balance is required 7days before delivery. This can be paid by credit card, cheque or debit card. Again this is only on Specials and Made to Measure buildings . standard Buildings can be pre paid online only by Credit Cared or Cash On Delivery

Can I change the position of my doors and windows?

Doors and windows can be placed to the customer design. Please note that the office require a confirmation of your design.

Why choose Sheds North Wales for your garden building.

* We have been manufacturing garden buildings for over 35years.

* Each building can be manufactured to customers own specification.

* We have no hidden charges.


* Local delivery included.

* Erection is included on all ranges. (except Log Cabins or Star range, which is an optional extra)

* Shed framing is 50mmx38mm double at corners,

* Sheds up to 10’ x 8’ are made in full length sections and not modules.

* Payment can be made by credit or debit card. Or CASH on Delivery

* Free brochure and price list available. Please phone.